Support

Email justinmanganaro@gmail.com with “Align” in the subject and we will get back to you. Include your device (iPhone, iPad or Mac) and the version shown in Settings ▸ Advanced ▸ Support.

Common questions

My events don’t show. Open Settings ▸ Calendars and tap the ring next to a calendar to show it. If Align has no calendar access, iOS Settings ▸ Apps ▸ Align ▸ Calendars (or System Settings ▸ Privacy & Security ▸ Calendars on a Mac) lets you grant it.

Adding an event. Tap + and type it the way you’d say it (“Lunch with Sam Friday 1pm”), or tap one of your templates. Open “More details” for the full form.

Moving an event. Open the event’s menu (touch and hold on iPhone, right-click on a Mac) and choose Move to Another Day, or drag it on iPad and Mac. Every move and delete offers Undo for a few seconds.

Where do new events go? Settings ▸ Calendars ▸ New events go to.

Alerts arrive late or not at all. Settings ▸ Notifications shows what the system allows. Time Sensitive alerts use Apple’s Time Sensitive delivery, which Focus modes can still block unless allowed. They do not override silent mode or guarantee delivery.

Free week and the unlock. Everything is free for the first seven days. After that, drive times and leave-by alerts, the extra themes, to-do widgets and Live Activity, and more than three to-do lists need a single one-time purchase. Nothing renews. Use Restore Purchases on the unlock screen to bring the purchase to another device. Everything else stays free.

Sync or recovery. Settings ▸ Advanced ▸ Sync & Data shows the status, lets you retry, backs up and restores everything Align owns, and brings back recently deleted to-dos. Deleting a list or clearing completed to-dos asks first and offers Undo. If something seems missing, keep the app installed and check Recovery before changing iCloud accounts or reinstalling.

Drive times. Set a home address in Settings ▸ Calendars. Estimates come from Apple Maps and are not guaranteed.

Send useful feedback

Settings ▸ Advanced ▸ Support ▸ Send Feedback writes and previews a message. Calendars, to-dos, purchase information and logs are never attached automatically. Include the steps you took, what you expected, what happened, and whether you were offline. For a date or alert problem, include the time zone, whether the event was all-day, and your notification and Focus settings. Use made-up names.